FAQ

 

What is your shipping policy?

Merchandise is usually processed and shipped within 2 business days if you choose Standard shipping. Contact me if in a hurry!

 

Not happy with your purchase? - Refund Policy

Please send in a message within 2 days of receiving your item(s) to initiate the return and I will gladly refund you the full price minus the shipping costs once I have received the item(s) back from you. 

Misunderstandings can happen, but trying my very best. Please contact me in case of any problems and I will always do my best to make it right! 

You should be more than 100% happy with your purchase, so let me know how I can help you.

 

Will a sold out item be back in stock?

No two stones are alike; each piece is unique, with its own natural beauty. A similar design of the item you are looking for can be made but it will always be uniquely different to the previous one. 

You can always send me an email. I will see what I can do for you.
 

Any other questions?

Do not hesitate to ask me any questions you have, I will gladly get back to you as soon as possible about the matter.