What is your shipping policy?
Merchandise is usually processed and shipped within 2 business days if you choose Standard shipping. Contact me if in a hurry!
Not happy with your purchase? - Refund Policy
Please send in a message within 2 days of receiving your item(s) to initiate the return and I will gladly refund you the full price minus the shipping costs once I have received the item(s) back from you.
Misunderstandings can happen, but trying my very best. Please contact me in case of any problems and I will always do my best to make it right!
You should be more than 100% happy with your purchase, so let me know how I can help you.
Will a sold out item be back in stock?
No two stones are alike; each piece is unique, with its own natural beauty. A similar design of the item you are looking for can be made but it will always be uniquely different to the previous one.
You can always send me an email. I will see what I can do for you.
Any other questions?
Do not hesitate to ask me any questions you have, I will gladly get back to you as soon as possible about the matter.